RIGHT OF CANCELLATION
As a consumer, you have a 14-day right of cancellation when shopping with us. The cancellation period expires 14 days after the day you receive your item, or you receive the last item in physical possession, when it concerns an agreement for several different items that are ordered in one order and are delivered individually.
You must notify us within 14 days of receipt that you wish to cancel your purchase.
The notification must be given by email: taali@taali.gl or telephone: +299539429 or by using the contact form.
In your message, you must clearly inform us that you wish to exercise your right of withdrawal. You cannot withdraw by simply refusing to receive the goods without also clearly informing us of this.
The goods must be returned intact, unopened (if the expiry date is not noted, it can be exchanged) and as it was when it was purchased.
Complaints options – overview and links:
If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
Taali I/S
Quassunnguaq 6
3900 Nuuk
Phone: +299539429
Email: taali@taali.gl